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National Cleaning Week blog post

The Evolution of the Commercial Cleaning Industry Over the Last 10 Years

In honor of National Cleaning Week, we here at Jani-King are bringing to you ‘The Evolution of the Commercial Cleaning Industry Over the Last 10 Years’. Over the past decade, the commercial cleaning industry has experienced significant transformations driven by technological advances, changing workforce dynamics, environmental concerns, and the global pandemic. These factors have reshaped the ways in which businesses approach cleaning, safety, and sustainability. This report examines the key trends and changes that have taken place in the industry from 2015 to 2025.

Green Cleaning Technology

As more and more people call for eco-conscious options, we’ve seen a real surge in green cleaning tech. Businesses can now shrink their environmental impact, thanks to things like earth-friendly cleaning supplies, energy-smart equipment, and water-conserving gadgets. We’re also seeing a rise in green certifications, like LEED, in commercial buildings, pushing cleaning companies to embrace greener ways of doing things.

Impact of the COVID-19 Pandemic

Increased Demand for Disinfection Services

The COVID-19 pandemic dramatically increased the demand for deep cleaning and disinfection services, especially in high-touch areas. This demand has persisted in various sectors, including healthcare, hospitality, and corporate offices, as businesses strive to ensure a hygienic and safe environment for employees and customers. Commercial cleaning companies expanded their service offerings to include specialized disinfecting services, including the use of electrostatic sprayers, UV-C light technology, and other advanced cleaning methods to kill germs and viruses.

Enhanced Safety and Hygiene Standards

The pandemic also led to the implementation of stricter hygiene protocols and cleaning standards. Commercial cleaning companies have incorporated more rigorous training for staff to comply with health guidelines, including the use of personal protective equipment (PPE) and the adherence to CDC (Centers for Disease Control and Prevention) and WHO (World Health Organization) cleaning recommendations.

Shift Towards Touchless Solutions

In reaction to the COVID-19 pandemic, businesses started using touchless technology more often to limit physical contact. Things like touchless hand sanitizers, automatic dispensers, faucets with motion sensors, and air purifiers that work really well became more popular. These tools help stop the spread of germs and make places cleaner overall.

Shifting Workforce Dynamics

The commercial cleaning sector has seen an increase in the demand for specialized services. These include post-construction cleaning, medical facility sanitation, and cleanroom cleaning in industries such as pharmaceuticals and electronics manufacturing. There has been a heightened awareness of hygiene and cleanliness.

Environmental and Sustainability Trends

Rise of Green Cleaning Practices

Sustainability has significantly shaped the commercial cleaning industry’s development. Over the past decade, we’ve seen a clear move towards eco-friendly cleaning methods. This includes using non-toxic, biodegradable cleaning products and more energy-efficient equipment. Companies adopting these green practices not only lessen their environmental impact but also appeal to clients who prioritize sustainability.

Circular Economy and Waste Reduction

In addition to green cleaning, the broader trend of sustainability has led to an increased focus on reducing waste and improving recycling practices. Commercial cleaning services are now more likely to adopt waste diversion strategies, such as recycling cleaning supplies, reducing packaging waste, and using sustainable materials in cleaning equipment.

Market Growth and Consolidation

The commercial cleaning industry has experienced steady growth over the past decade, driven by the increasing demand for cleaning services across various sectors, including healthcare, education, hospitality, and office buildings. The global cleaning services market was valued at approximately $60 billion in 2020 and is expected to continue growing as businesses recognize the importance of maintaining clean, safe environments.

The Future of Commercial Cleaning

Increased Use of AI and Machine Learning

The commercial cleaning industry is poised to see AI and machine learning take on even greater significance in the near future. AI-driven systems can streamline cleaning schedules, forecast when areas require attention, and refine resource distribution. Machine learning algorithms, in turn, can scrutinize data to uncover trends and boost overall cleaning efficiency.

Continued Focus on Hygiene and Health

As concerns about health and safety continue to rise, the commercial cleaning industry will likely remain focused on ensuring hygienic environments. Ongoing innovation in disinfection technologies, air purification, and cleaning standards will be crucial for maintaining safety in both public and private spaces.

Conclusion

For National Cleaning Week (March 23 – 29, 2025), we here at Jani-King are recognizing the changes and growth of the cleaning industry over the last ten years. The commercial cleaning industry has undergone significant transformation over the past decade. Technological innovations, the impact of the COVID-19 pandemic, and a growing focus on sustainability and employee well-being have reshaped the landscape. As businesses continue to prioritize cleanliness and hygiene, the commercial cleaning sector is poised to evolve even further, incorporating more advanced technologies and sustainable practices to meet the changing demands of the market.

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