Willie and Sharon Brinson kept an eye on a contract they had lost
to a lower bid because they knew the other service provider would
eventually not be able to deliver as promised on their price and
service.
Willie and Sharon Brinson kept an eye on a contract they had lost
to a lower bid because they knew the other service provider would
eventually not be able to deliver as promised on their price and
service. Sharon checked in often with the school board and
superintendent, just letting them know she was ready to step in
if they weren’t happy with the current service. Sixteen months
into the contract, Sharon got the call she’d been preparing for.
“At the end of last year we found out they would be taking bids
again on the school,” said Sharon. “There was no doubt in our
minds that we were going to get the High School this time around.
We put in our bid in January of this year and within a month we
got the call saying we were awarded the contract.”
The Brinson’s purchased their Southeast Mississippi franchise in
August of 2001. Sharon was driving for UPS at the time and the
local Jani-King office was on her route. The couple was also
running a lawn care business and the sumer sun was beginning to
take its toll.
The business savvy couple took quickly to Jani-King’s program and
has grown their business, adding new customers and employees each
year. Currently the couple manages 21 employees in their
franchise and they take full advantage of the support offered by
Jani-King’s regional office.
“The biggest benefit with the Jani-King system and regional
office is the support you have from day one,” said Sharon. “Any
questions we have about a potential account we are looking into
or a bid we are turning in, help is just a call away. It’s also a
benefit to have an extra set of eyes in your accounts doing
inspections. We are in all our accounts daily, but it’s
beneficial to have someone coming in doing inspections in case
there is something we overlooked.”
Like with most business ventures, success wasn’t just handed to
them. The couple works hard in their accounts and believes that
building relationships is one of the keys to growing their
business.
“We are successful because we word hard every day. We may be the
franchise owners, but that doesn’t mean we just sit back and
watch. We are in our accounts working beside our employees every
day. This way we are able to nip any possible problems in the bud
before it becomes an issue. We also make sure that we have a
personal connection with the managers and contact person at all
of our accounts.”
