Hiring a commercial cleaning company for your business is not a task to take lightly. This is a cleaning company with which you will want to form a mutually beneficial relationship with for years to come. Finding the right cleaning business to fit your specific needs is absolutely crucial. To help narrow down your commercial cleaning company options, Jani-King, the world’s largest commercial cleaning franchisor, has provided this list of 7 essential questions to ask a cleaning company before you decide to hire them.
- How long has your company been in operation?
- A good rule of thumb is that the longer the company has been in business, the more reliable and trustworthy they are. Ask around and find some of their clients in your surrounding area, talk to them to see if they are as reliable as their years indicate.
- What kind of training is offered?
- Training is an integral part of a good cleaning team and thus, a good cleaning business. Knowing the commercial cleaning company offers an excellent training program will give you an idea of the caliber of their results.
- What type of customer service does your company have?
- Being able to get in contact with your cleaning business is a huge priority, especially in cases of emergency. Also having a 24 hour customer service line is extremely important.
- What type of insurance does this commercial cleaning company have?
- Although a cleaning company isn’t an inherently dangerous occupation, there are chemicals and equipment that could injure workers. Make sure that the company is properly insured to your satisfaction.
- What are their rates?
- Are there set plans? How much do they charge for after-hours cleaning? Are they willing to create a cleaning plan specifically for your building? These are all important questions to ask when discussing the cleaning rates.
- Does this business offer green cleaning services?
- Green cleaning services are becoming a standard for top tier cleaning companies because many clients are looking for ways to reduce their carbon footprint so that they might join in the green movement.
- What happens if you are unsatisfied?
- Does this cleaning business have a quality assurance plan in place in case you aren’t happy with the work that the cleaning crews have completed? Anticipate this so that you will know what actions to take should the need arise.