Credited with forming Jani-King’s customized Healthcare Services program, Mark Regna is a 35-year seasoned veteran in healthcare compliance, operations, organizational management, environment of care, textile management and infection control and prevention. He has provided care in many areas such as the emergency department, as a flight and ground paramedic, critical care and hyperbarics. Mark is a graduate of Webster University; he holds a Masters of Business Administration, Masters Healthcare Administration, and Bachelors of Science in Healthcare Management, an Associate’s Degree in Nursing and is certified LEAN Six Sigma.
Additionally, Regna’s credentials also include being a Certified Healthcare Environmental Services Professional, Certified Healthcare Safety Professional, a Certified Hazard Control Risk Manager and a FEMA Certified Healthcare Emergency Preparedness Trainer and Planner. He served on the AHE Board of Directors and Chaired the APIC Practice Guidance Counsel for Environmental Service Disinfection.
Most recently Regna was the Sales and Technical Manager for Contec, working with their Critical Care products for cleaning and disinfecting healthcare environments.
Through this role, Regna worked with the senior leadership of independent healthcare networks and developed a vast understanding of what they are looking for as it relates to cleaning.
“There are many things that Jani-King is already doing that satisfy needs, but there is more to learn and understand,” said Regna. “I plan to bring what I know about Lean Six Sigma processes to Jani-King because that’s what large systems are looking for. We’ll also consider the advantages of disposable microfiber because in many cases it can improve efficiencies and bottom line costs for franchise owners.”
In addition to new strategies, Regna stresses that the most critical part of Jani-King’s success in the healthcare market is ensuring that everyone does their part. “It’s great to get new business, but we must provide the service that we sold them on in the first place,” said Regna. “The best way to new business is staying true to our word, performing at the levels we say we are going to and following the procedures outlined in the healthcare program.”
